FBI Warns of Escalating ATM Jackpotting Attacks, $20M Lost in 2025
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Key Findings
The FBI has warned of a sharp rise in ATM jackpotting attacks across the U.S., with losses exceeding $20 million in 2025 alone.
Since 2020, about 1,900 incidents have been reported, including 700 last year.
Total losses tied to jackpotting have reached roughly $40.7 million since 2021.
Background
The jackpotting technique was first proposed by white-hat hacker Barnaby Jack in 2010.
Ploutus is one of the most sophisticated ATM malware that was first discovered in Mexico back in 2013.
The malicious code allows crooks to steal cash from ATMs using either an external keyboard attached to the machine or by sending SMS messages.
In January 2018, experts at FireEye Labs discovered a new version of the Ploutus ATM malware, the so-called Ploutus-D, that works on the KAL's Kalignite multivendor ATM platform.
ATM Jackpotting Attacks
Criminals are deploying ATM jackpotting malware such as Ploutus to force cash machines to dispense money without authorization.
The malware targets the eXtensions for Financial Services (XFS) layer, which controls ATM hardware.
By sending rogue commands directly to XFS, attackers bypass bank approval and trigger withdrawals without cards or accounts.
Once installed, Ploutus gives full control of the ATM, enabling fast cash-outs in minutes.
To infect machines, attackers usually gain physical access, open the cabinet with generic keys, and either copy malware onto the hard drive or replace it with a preloaded one.
Exploiting Windows systems, the malware works across different ATM brands with minimal changes.
Mitigating Jackpotting Risks
The FBI has outlined recommendations for organizations to mitigate jackpotting risks, including:
Tightening physical security by installing threat sensors, setting up security cameras, and changing standard locks on ATM devices.
Auditing ATM devices, changing default credentials, and configuring automatic shutdown mode when indicators of compromise are detected.
Enforcing device allowlisting to prevent connection of unauthorized devices and maintaining comprehensive logs.
Sources
https://securityaffairs.com/188281/cyber-crime/fbi-warns-of-surge-in-atm-jackpotting-20-million-lost-in-2025.html
https://thehackernews.com/2026/02/fbi-reports-1900-atm-jackpotting.html


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